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Frequently Asked Questions

About user registration

I registered my e-mail address on the temporary registration page, but I have not received any e-mail.
If you have set your carrier e-mail to spam, please set it to receive e-mails from the “@bluelab.co.jp” domain.
If you do not receive our e-mails with the above settings, please use other e-mails such as free e-mail.
I registered as a user, but I haven’t received an email.
Please fill in the “Miura Omotenashi Coupon 2022 User Registration Contact Desk” below and send it.
The person in charge of the system will contact you.

> “Miura Omotenashi Coupon 2022 User Registration Contact Desk”
Can I log in with the email address and password I registered last year?
According to our association’s personal information protection policy, we have discarded user registration data from last year.
Please make a new registration.

About login

I am having trouble logging in.
Please check your registered email address or password again.
When you enter your email address or password, the color will change from pink to white.
I’m in a loading state (the center circle is spinning around) and I can’t access the next page.
Please set up the following settings.
Please try deleting the cache. Also, please try rebooting.
Also, if memory is insufficient, please delete unnecessary applications and data.
I don’t know the authentication code for the authentication screen.
You will receive a 6-digit verification code via SMS (short mail), enter it and the balance screen will appear.

About purchasing coupons

Can anyone buy a coupon?
Anyone can purchase it, regardless of whether it is inside or outside Miura City.
When will the coupons be sold?
Coupons can be purchased (credit card payment, convenience store payment, etc.) from 10:00 on September 7 (Wednesday).
What are the payment methods for coupon purchases?
Credit card payment will be Visa and Mastercard.
Convenience store payments are Seven Eleven, Family Mart, Lawson, Ministop, and Seicomart.
How many coupons can I buy?
Up to 6 units per person.
Can you issue a receipt when I purchase the coupon?
No receipt will be issued. Please ask the dealer when using the coupon.
Can I buy without a smartphone?
A smartphone or tablet device is required to purchase and use the coupon.
In addition, an e-mail address and a phone number of the smartphone to be used are required for user registration.
User registration is authenticated by SMS.
Can I purchase a single smartphone for multiple members of my family?
No, you cannot purchase for more than one person with one smartphone.
Can children who do not have a smartphone purchase it?
Only a court agent can make a proxy purchase, but a smartphone or tablet device is required to use it.
Also, since it is authenticated by SMS, if a parent purchases it, it cannot be purchased with a smartphone with the same phone number.

Handling of coupons

Can I return items purchased with coupons?
you can not.
Can I redeem coupons that cannot be used by the expiration date?
No cash value will be accepted for redemption. Please use up your money before the expiration date.
What should I do if I forget my password?
Please reset from the login screen.

About dealers

Where can I use the coupon?
It can be used at pre-registered "dealers". For more information Find a dealer Please see the page.

About the use of coupons

What can the coupon be used for?
Coupons can be used for all products and services at dealers. (However, some items such as cigarettes cannot be used.)
Please check the following for details.
Please tell me in detail what coupons cannot be used.
  • Investment and debt payment (taxes, insurance premiums, transfer fees, electricity / gas / water / telephone charges, etc.)
  • Payment to national and local governments (designated garbage bags, national health insurance premiums, etc.)
  • Gift certificates (beer tickets, sake tickets, okome tickets, gift certificates issued by the store, etc.), travel tickets, tickets, stamps, official postcards, stamps, prepaid cards, coupon tickets, precious metals, securities, gold tickets, etc. Purchase of highly cashable items
  • Purchase of manufactured tobacco as stipulated in Article 2, Paragraph 1, Item 3 of the Tobacco Business Act (Act No. 68 of 1984)
  • Purchase of raw materials, equipment, purchased products, etc. for private use and purchase of in-house products in connection with business activities
  • Payment related to real estate such as land, house purchase, rent, rent, parking lot (excluding temporary storage) and highly asset-oriented items (automobiles, etc.)
  • Cash exchange, deposit with financial institutions
  • Payment related to business that falls under Article 2 of the Act on Regulation of Customs Business, etc. and Optimization of Business (Act No. 122 of 1948)
  • Those related to a specific religion / political organization or those that are offensive to public order and morals
  • Exchange or sale of regional promotion tickets
  • Others that do not fit the purpose of issuing this regional promotion ticket. In addition, those designated by the Miura City Tourist Association
Do I get change when I use the coupon?
No change will be given. Please use the amount not exceeding the payment amount.
Can I earn points using coupons?
Correspondence varies depending on the store and point card. Detail is Find a dealer Please refer to the page and contact each store.
Can I use it in combination with family and friend coupons?
You can add up and pay.
Is it possible to use coupons with IC cards such as cash, Suica, and Pasmo?
Cash can be used together.
IC cards, etc. may not be used together depending on the store.
Please check with the store when using.
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